Vacation rentals such as VRBO represent a huge trend in the way that people travel away from home. Many travelers even avoid hotels altogether, preferring the coziness of renting an independently owned home.
To learn how to exactly make your customers’ stays more enjoyable and inviting, consider the following five tips. Some of the tips, like setting clear expectations, may surprise you.
Leave Visitors with Helpful Instructions
Because your VRBO is going to be a home away from home for people who rent it, you’ll want to make sure they know how to get the most out of their vacation, from the WiFi password to where the extra towels are located.
One of the best ways to deliver this information is with a packet that includes:
- WiFi password
- Washer and dryer instructions, if applicable
- Anything you would like renters to be aware of, like quiet times in the community
- A list of your favorite restaurants and shops
- Recommendations for activities
- Where to find additional linens
- Any quirks about the home
This packet can be emailed to the renters in advanced or left in a central location within the rental.
Go Above And Beyond for Your Guests
You don’t always have to work hard to go above and beyond for vacation renters. Small touches are hugely appreciated, and you can choose special additions that complement your home.
Think about what would put a smile on your own face and use that as inspiration. Fresh baked cookies add an inviting touch to any rental, small toiletries are always welcome (save them from your hotel stays, then use them for your VRBO guests), or provide board games.
Don’t Forget To Decorate Your VRBO
Vacationers rent independent homes for a variety of reasons, including the desire to feel at home even if they’re away. With that in mind, it is smart to add comfy, homey touches to your home’s interior design.
Soft blankets, throw pillows artwork, cozy area rugs and other design details can make an otherwise barren rental incredibly inviting.
Stock the Kitchen Everything Guests Need To Cook
Another great benefit of renting vacation homes is access to a full kitchen, and your guests will certainly appreciate having all of the tools they need to cook a delicious meal. Make sure to include the following on your VRBO:
- Pots and pans
- Measuring cups and spoons
- Plates and bowls
- Silverware
- Drinkware, such as coffee mugs and wine glasses
- Can and bottle opener
- Coffee maker and tea kettle
Spices and condiments are also great to have stocked. Don’t forget to include everything guests will need for clean up, too!
Set Clear Expectations for Your VRBO Guests
Have you ever visited someone’s home and felt unsure about what to do or how to act? This is especially common in vacation rentals where the guests are renting a room in an occupied home, but expectations are helpful regardless.
Establish specific check-in and check-out times, outline any behavior and cleanliness expectations, and simply be clear about anything you would like your guests to know. It might feel uncomfortable at first, but both you and your renters will appreciate the candor.